Build Your Career at CION BPO
Join our fast-expanding team and be a catalyst in unlocking South Africa’s extraordinary talent on the world stage. At CION, we build meaningful careers that change lives, while delivering outstanding BPO services that exceed global client expectations.
Why Join Our Team?
Rapid Growth
Join South Africa’s fastest-growing BPO with an incredible 200% year-over-year expansion and bold plans to create 5,000 meaningful jobs by 2027. Your career growth will mirror our dynamic pace.
Global Impact
Work with renowned international clients while playing a vital role in transforming South African communities. Every role you take on contributes to job creation, skills development, and positive social change.
Career Development
Access ongoing training, mentorship programs, and clear pathways for advancement within our expanding organization.
Dynamic Team
Become part of a passionate, diverse group of professionals who value creativity, collaboration, and making a lasting positive difference, both for clients and communities.
Competitive Rewards
We offer attractive salary packages, performance bonuses, and benefits, all within a supportive, empowering work environment that recognises and rewards your dedication.
Innovation Focus
Be at the forefront of BPO evolution by working with modern technology and innovative service delivery models that shape the future of the industry.
Candidate Engagement Officer
Type: Full time
Location: Cape Town
Department: Talent Acquisition
Experience: Two years
Role summary
You will connect with strong candidates, guide them through hiring stages, and build a reliable pipeline for priority roles.
Key responsibilities
- Source and screen candidates across multiple channels
- Conduct first interviews and assessments
- Manage candidate experience through each stage
- Build pipelines for frequent or critical roles
- Partner with hiring managers on role needs
- Maintain accurate records in the applicant system
Requirements
- Experience in recruitment or talent acquisition
- Confident communication and people skills
- Ability to assess potential beyond a CV
- Knowledge of current recruitment practices and tools
- Passion for matching people to opportunities
- Degree in HR or a related field is an advantage
Business Developer
Type: Full time
Location: Cape Town or Remote
Department: Business Development
Experience: Three years
Role summary
You will find new opportunities, build relationships, and secure contracts with international clients.
Key responsibilities
- Identify and pursue global opportunities
- Create and run strategic sales plans
- Build strong relationships with senior buyers
- Present the CION value to prospective clients
- Work with solutions teams on proposals
- Meet agreed quarterly targets
Requirements
- Proven track record in business sales
- Experience selling services to UK, EU, or US clients
- Strong negotiation and presentation skills
- Ability to understand complex client needs
- Self driven with an entrepreneurial mindset
- Willingness to travel when needed
Service Support Specialist
Type: Full time
Location: Cape Town
Department: Operations
Experience: One year
Role summary
You will support daily operations, keep documentation current, and coordinate tasks that keep service delivery smooth.
Key responsibilities
- Provide administrative and operational support
- Assist with client reports and documents
- Coordinate across teams to meet deadlines
- Help maintain quality and compliance checks
- Support onboarding of new team members
- Suggest improvements to everyday processes
Requirements
- Strong organisation and multitasking skills
- Clear written and verbal communication
- Working knowledge of Microsoft Office and collaboration tools
- Comfortable in a fast paced environment
- Customer focused with sound problem solving
- Experience in operations or administration is helpful
Our Culture & Values
People First
We put our team members’ growth and wellbeing at the centre of everything we do. At CION, you’ll find a supportive environment where your personal and professional success is expected.
Purpose-Driven Impact
Every role here fuels our mission to create meaningful economic opportunities and proudly showcase South African talent on the global stage. Your work makes a real difference.
Innovation at Our Core
We thrive on fresh ideas and creative problem-solving. At CION, innovation isn’t just a buzzword, it’s how we overcome challenges and deliver next-level BPO solutions.
Collaborative Spirit
Teamwork drives our success. We believe that by working together, we accomplish far more than any individual could alone and we celebrate every win as a team.
Growth Mindset
We’re passionate about continuous learning and improvement at every level. Whether you’re growing your skills or helping the organisation evolve, progress is a shared journey.
Global Perspective
We bring a world-class outlook to everything we do, blending international standards with a deep understanding of local insights. This unique perspective empowers us to deliver excellence, every time.
Ready to Join Our Team
Take the first step toward a rewarding career with CION BPO. Tell us about your skills and goals.
Email application
Send your CV to: enquiries@cion-bpo.com
WhatsApp
Message us at: +27 76 058 8657
Have questions
Contact our HR team: chiara@cion-bpo.com
We review applications on a rolling basis and contact qualified candidates for interviews.